![]() ![]() I learned a lot about third party travel arrangements that day, and have never made that mistake again. I wasn’t worried about a refund on my credit card at that point. After being propositioned by a couple of interesting ladies (I -think- they were ladies but…) outside the lobby, I summoned a taxi and went to the Galleria Mall. ![]() I went back to the lobby to ask for another room. I went to my room, and there was a large crack in the wall that looked like someone took a metal chain and whipped it across the room, creating tears in various places on the drywall. The lobby had a very eclectic mix of people, let’s leave it at that. The homeless were setting up camp for the night underneath – with their own mattresses! The hotel was being used as a recruiting location for the army, and there were a bunch of military vehicles in the parking lot. I showed up at the hotel, which was a 2-star dive literally a stone’s throw from an Interstate overpass. One member of my team was selected to go to Miami. ![]() The cities were also based on locations with the most complaints about performance. Ten (10) people were selected to travel to various remote offices with these sheets of paper, along with a stopwatch (yes, a physical stopwatch), and a laptop with the application on it. These were the business processes that people were complaining about. The application administrator created a Word document that listed the steps that users would do within the application on a regular basis. If only I had Doc Brown’s Delorean, I could have been a hero! Houston. I have no concept of performance testing. I am just another typical IT person on a new team that helps install new software at remote locations and trains the local office on how to use it. Remember, at this moment in time I am not a performance engineer. No one even knew the concept, much less that we should automate it. Great idea! Except none of us knew how to do that. To overcome this, the manager of the application decided that we should conduct a performance test. Unfortunately, pulling all that data across the LAN/WAN to satellite locations proved to be a performance issue, and many complaints came in to the support desk about it. From any satellite office, a user with Excel could click a button that would pull data from the central database server (physically at the main corporate office) and get financial report information. There was a stand alone database server for Essbase – which was a MULTI-DIMENSIONAL database rather than a relational database – which only meant to me I understood nothing about it. One of the new applications being rolled out was Hyperion Essbase . The Implementation Team was there to help speed the adoption process up and support those local IT people by helping them with the process and training them so they could train their own office. They could decide when they moved, which would cause a big headache trying to support multiple systems that did the same thing. Each office ran somewhat independently in that regard, and had their own IT staff per location. ![]() Until our team was proposed, some offices could lag behind for years before they decided to migrate to a new system. The sheer size of Deloitte meant rolling out applications to a few “pilot” offices first, and then to the remaining offices over time. This was even before Citrix deployed applications were a thing.Īpplication adoption was never a small undertaking. This was the 90’s, and deployments of desktop client/server apps means a lot of individual machines had to be touched. This was an internal group at the home office that would assist branch locations in their adoption of new applications rolled out at the higher corporate level. I was selected to be on the newly formed “Implementation Team”. The first time I ever heard the term “performance testing”, I worked at Deloitte just outside Nashville, Tennessee. ![]()
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